Goibibo website
- No refund or re book for flight tickets booked through Goibibo Closed
Bapatal venkata radha krishna murthy filed this complaint against Goibibo website on Aug 25, 2020
I have booked an international flight from bengaluru to london return travel dates ** April ****, ** April ****. Due to covid all the international flights have been cancelled and i initiated a refund option which i received a response to indicating they have emailed the airline and waiting for the airline to revert back. Since ** may they have changed their email response to automated one and i am unable to contact them in any way or raise a complaint any where as they set their support system that way. I have contacted the airline and they cannot do anything as i have made the payment through Goibibo. Now Goibibo has even changed my booking status to travelled which doesn't make any sense. I have all required evidences contacting the airline and goibibo.
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Resolution Demanded:
Refund / Credit for purchase
Goibibo website
Resolved
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