CRM Global Developers - No refund after cancelling the site booking

Paid one lakh rupees towards booking a site with CRM Global Developers on ** Mar ****. Later decided to cancel this booking due to personal issues and hence cancelled the booking on ** Dec ****. The booking amount is agreed to refund within ** - ** days from the cancellation date. It's been *** days(~* Months) that I have cancelled the booking and still I haven't received any refund amount. Contacted CRM team via mails and calls multiple times and requested the refund amount several times but there is no use. This refund delay created lot of stress on me to re-pay the money that I have borrowed for medical and other personal use. Please do the needful