SAMSUNG WASHING MACHINE
- No proper service and response Open
A.VISHWAROOPAM filed this complaint against SAMSUNG WASHING MACHINE on Apr 11, 2019
I have approached Samsung authorised service centre "A.Q.TECHNO SERVICE" located at Ramanthapur, Hyderabad ( centre ph.no: **********) for solving the washing machine spin (drier) problem. My complaint no. *****. They sent the technician name Mr Javeed on **/**/****. They changed new parts spin motor and spin pulley and charged Rs. ****/ and mentioned on the bill that spare parts warranty for * months, but the motor problem again started on **/**/**** (before * months of warranty) again we complained and no. is *****. Simply they are sending technicians, he is not solving the problem and he is telling as will send another technician. * technicians came but still, my machine problem is not solved. Manager Mr Ahmed is not lifting my call and no call back from him. (His ph.no: **********). I got mentally suffered on their reaction and request you to let them solve my washing machine problem or let them return my money Rs.****/. I will approach another service centre to solve my machine problem.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Replace / Fix problem
SAMSUNG WASHING MACHINE
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
SAMSUNG WASHING MACHINE - Guarantee not covered n service not provided Closed
My Samsung washing machine is not functioning from **.*.** I filled complaint to them on *.**.** around. The mechanic came n said the motors needs to b changed. I requested them to do it at earliest n till date it has not been done. I kept on c...
Oct 15, 2019 by Dr Bijay Kumar Sahu
SAMSUNG WASHING MACHINE - Repair service not provided Closed
It has been more than a week since a registered a request for repair of my product. Every day I call customer care and get the same reply that it will be repaired the following day. Neither the service provider tried to call me nor reach me. Al...
May 27, 2019 by SURAJ JOSHI
SAMSUNG WASHING MACHINE - Issue not resolved /false commitment Open
I have purchased a Samsung top loading fully automatic washing machine (WA**E*XEC/TL) * years back. My machine was working fine till July '** but one day I have noticed it got stuck while rinse then I contacted Samsung and a guy Mr. Pankaj Tya...
Aug 31, 2019 by Rajni Pandey
