SAMSUNG WASHING MACHINE
- No proper service and response Open
I have approached Samsung authorised service centre "A.Q.TECHNO SERVICE" located at Ramanthapur, Hyderabad ( centre ph.no: **********) for solving the washing machine spin (drier) problem. My complaint no. *****. They sent the technician name Mr Javeed on **/**/****. They changed new parts spin motor and spin pulley and charged Rs. ****/ and mentioned on the bill that spare parts warranty for * months, but the motor problem again started on **/**/**** (before * months of warranty) again we complained and no. is *****. Simply they are sending technicians, he is not solving the problem and he is telling as will send another technician. * technicians came but still, my machine problem is not solved. Manager Mr Ahmed is not lifting my call and no call back from him. (His ph.no: **********). I got mentally suffered on their reaction and request you to let them solve my washing machine problem or let them return my money Rs.****/. I will approach another service centre to solve my machine problem.
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It has been more than a week since a registered a request for repair of my product. Every day I call customer care and get the same reply that it will be repaired the following day. Neither the service provider tried to call me nor reach me. Al...
May 27, 2019 by SURAJ JOSHI