Dish TV
- No account balance error is not resolved Open
Satyanarayana Murthy Nalluri filed this complaint against Dish TV on Apr 29, 2019
Resolution Demanded:
Refund
Replaced
My DishTv is not working since last * days even after recharge. My DishTv VC# ***********. I have recharged DishTv on **/Apr and getting *** Error as No Account Balance from **/Apr.
I have raised complaint (*********) on that day and they closed the complaint on Monday without checking the customer. I called once again on **/Apr to check the status and they informed me that complaint is closed as the customer is not reachable even though I have two different number and even I didn't get a call from the technician.
I raised one more complaint (*********) on **/Apr and called DishTv multiple times since **/Apr and no proper response from DishTv team regarding my complaint. It is a very pathetic situation to me as I wasted my time because I had to wait so long on every customer care call and every time they mentioned that they are reaching out to their superior and service agent but nothing helped me till today.
I also sent emails to Telangana nodal office and no response from their side. Request you to consider this and help me with this.
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Dish TV
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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