consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Network speed not as per plan and frequent disconnect
Records save successfully

Tikona

 - Network speed not as per plan and frequent disconnect Open

Pradeep Kumar Pandey filed this complaint against Tikona on Apr 12, 2021

I have purchased ** MBPS plan from Tikona but I am getting *-** MBPS since starting. I have logged several tickets with Tikona but they are unable to resolve issue. Problem reoccurs after *-* days. I have reported this issue to tikona within * days of purchase but neither they resolve issue or process refund stating they are unable to provide service as expected. It's really hectic to call their customer service as they keep me on call for almost around * hour but they never fix anything. Even their field engineers act same like customer service. Rather than checking their RF devices they simply sit at my home and call their boss to fix it. Its complete mess. It's been *.* months now but they are not doing anything.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Replace / Fix problem
Damages for loss and agony

Tikona

30 Total Complaints
15 Total
Resolved
50.00% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Amazon

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Tikona)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Tikona - Billing Issues Closed

I had received a mail from tikona to pay **** for * months payment with due date of **.**.**** in which i got the waiver of Rs ***. I paid the amount **** immediately but after that i had been harassed with repetitive text messages and phone ca...

Dec 06, 2022 by Umer Haroon Pathan

Tikona - Waive Closed

I'm subscribing for Tikona wifi ** MBPS plan. for this plan I got charged **** Rs extra for ** MBPS HFODCPE device but here in my building it is already installed and no need to install new device. I'm requesting you to waive **** Rs. From my ...

Oct 01, 2022 by Divya Pulekar

Tikona - Refund not delivered Closed

Online payment was done for new connection of tikona for ** MBPS speed. Tikona is not able to provide speed of ** MBPS so i have cancelled the plan. They have told me i will get refund in ** days. I have initiated refund on **th Feb and till da...

Mar 15, 2022 by PRANAY KUMAR

Tikona - Misleading information on data plan Closed

I would request to please disconnect my tikona broadband connection Service ID – ********** from tomorrow onwards as I am facing terrible issue with local service provider and cant even get support from customer care. I had been told that th...

Oct 21, 2021 by Manasi Bhatia

Tikona - Not disconnecting the connection Closed

Its' been * months since I'm sending mail for removing the device from my location and they are not responding properly. Every time they are forcing me to keep the connection and different person assigned for complaint every time. I just want t...

Jul 14, 2021 by Arun Jain

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Tripura
  • |
  • Odisha
  • |
  • Andhra Pradesh
  • |
  • Telangana

Consumer Forum :

  • Manipur
  • |
  • Gujarat
  • |
  • Meghalaya
  • |
  • Rajasthan

Online Complaints :

  • Car Dealer Complaints
  • |
  • Automobiles Complaints
  • |
  • Interior Designer Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.