- Network speed not as per plan and frequent disconnect Open
I have purchased ** MBPS plan from Tikona but I am getting *-** MBPS since starting. I have logged several tickets with Tikona but they are unable to resolve issue. Problem reoccurs after *-* days. I have reported this issue to tikona within * days of purchase but neither they resolve issue or process refund stating they are unable to provide service as expected. It's really hectic to call their customer service as they keep me on call for almost around * hour but they never fix anything. Even their field engineers act same like customer service. Rather than checking their RF devices they simply sit at my home and call their boss to fix it. Its complete mess. It's been *.* months now but they are not doing anything.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
"Thank you so much Voxya I am fully satisfied with your quick service."
Hi, I bought a new Tikona connection last month as I had to work from home and they promised me ** Mbps speed and I was foolish enough to pay them for * months in advance. So, the issue here is that they aren't even providing ** kbps as there's...
Nov 16, 2020 by Ashish Kumar Pal
Tikona, Bangalore. To begin with I was given a used modem though I bought a new connection which was activated on **rd March'**. I was told I will be given a new modem which has not happened yet. I got billed on **th March'** for the entire mon...
May 24, 2020 by Rinku N
From the last * days our wifi is not working. we have already raised the ticket for the same issue. They assign an engineer. He is not visit on site and send a reply we are not allowed to check service as he was told its working fine....
May 15, 2020 by Amol Bugale
My husband and I are being harrased by Tikona wrt our internet package. When our subscription ended on the ** of August, we specifically informed their customer service person who called that on account of poor service, we were not renewing ...
Dec 06, 2019 by Faye Remedios
Mai medical college Gsvm Kanpur me Ms Ent kr raha hu. Maine hostel me Tikona Broadband Manish Tikona worker se liya tha jiska mobile no ********** hai. Maine unse quarterly plan **** rupaye me liya tha, unhone mujhe bataya ki three month me aap...
Mar 14, 2019 by Pradeep Kumar gupta