Yatra Online Pvt Ltd
- Neither refunding full flight ticket booking amount nor allowing free travel date medification due t Closed
Mohd. Arsh Akram filed this complaint against Yatra Online Pvt Ltd on Apr 22, 2020
My round trip flight from Amman to New Delhi has been cancelled by Etihad Airways (booked through Yatra.com) due to the ongoing COVID** travel restrictions and neither I am being refunded the full booking amount nor I am allowed to change my date of travel without any additional charges. This has not been my mistake and I am not the one who has cancelled the flight. Yatra.com is not cooperating with the airline to resolve my issue.
All I am requesting is to either received full refund/Etihad credits (which would allow me to book flights later with those credits) or to be allowed to change the date of my travel as per my convenience.
This is a serious case of taking undue advantage of costomers during this critical time involving the hard earned money.
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Resolution Demanded:
Refund / Credit for purchase
Yatra Online Pvt Ltd
Resolved
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