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Home > Complaints > Neither item is delivered nor company is processing refund

Thermoclassic Site - Neither item is delivered nor company is processing refund

Asad Ali filed complaint against Thermoclassic Site on Oct 24, 2020

This is to bring to your attention that I have done a prepaid order of a smart robotic automatic room vacuum cleaner from https://thermoclassic.site/. Since the product was not delivered to me, I raised a mail for a refund. Now the company is denying for the refund and they are not in the mood of doing so. There is no contact information on their website except mail. When I raised my concern through the mail, They are saying it's completely your fault that the product is undelivered.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Thermoclassic Site

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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