Airtel Payments Bank
- Need closing balance reflect in transaction history against every transaction Open
As a customer I am using an e-wallet, I need to know what is my closing balance against every transaction I make in Airtel Payments wallet whether that is a credit or debit.
As of now, this is not enabled in Airtel app but this is a must option. When I have sent this mail to their customer care, they are replying how to check transactions in the Airtel APP.
In the month of February I rehanged my DTH for minimum balance and money got deducted but there was no transaction registered in their APP. If the transaction failed for any reason it should reflect as a failed transaction but there was no entry. When I checked my balance there was an only available balance. So the amount for the failed transaction was not reflecting anywhere and I was unable to identify whether this got deducted or not also as there were no balance details available against the previous transaction. This issue got fixed anyway but as a customer using an e-wallet, I should know my available balance against every transaction.
When I spoke to customer care he is asking me to get an account statement through writing a mail to their support to identify credit and debit details. I am following almost more than 2 months.
Are you brand?
Are you Lawyer?
Get service/product replaced or fixed for free
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
I tried to review the recharge plan for my Airtel number using my Airtel app but when clicked on a smart plan, the page automatically transfer to checkout to the payment page and my money gets debited. ...
Mar 19, 2019 by Gaurav kumar
I have send money *** rupees on **/**/**** from a/c ********** to my another account number **********@airtel But by mistake I was send money to shamim@airtel in place of ********** and then my amount deducted from *st account but not credited...
Aug 31, 2018 by MD shamim