Airtel Payments Bank
- Need closing balance reflect in transaction history against every transaction Open
As a customer I am using an e-wallet, I need to know what is my closing balance against every transaction I make in Airtel Payments wallet whether that is a credit or debit.
As of now, this is not enabled in Airtel app but this is a must option. When I have sent this mail to their customer care, they are replying how to check transactions in the Airtel APP.
In the month of February I rehanged my DTH for minimum balance and money got deducted but there was no transaction registered in their APP. If the transaction failed for any reason it should reflect as a failed transaction but there was no entry. When I checked my balance there was an only available balance. So the amount for the failed transaction was not reflecting anywhere and I was unable to identify whether this got deducted or not also as there were no balance details available against the previous transaction. This issue got fixed anyway but as a customer using an e-wallet, I should know my available balance against every transaction.
When I spoke to customer care he is asking me to get an account statement through writing a mail to their support to identify credit and debit details. I am following almost more than * months.
Are you brand?
Are you Lawyer?
Get service/product replaced or fixed for free
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
I tried to review the recharge plan for my Airtel number using my Airtel app but when clicked on a smart plan, the page automatically transfer to checkout to the payment page and my money gets debited. ...
Mar 19, 2019 by Gaurav kumar
I have send money *** rupees on **/**/**** from a/c ********** to my another account number **********@airtel But by mistake I was send money to shamim@airtel in place of ********** and then my amount deducted from *st account but not credited...
Aug 31, 2018 by MD shamim
Amount is received but not reflected in account on **th july,**** at **.**pm I had received amount by phonepe but in airtel bank statement that amount is missing and i had sent * mails but no response Upi id ************...
Jul 30, 2019 by Lovesh
I tried loading the amount of **** to airtel payment bank account. It got failed but the amount got debited from my card. It neither got credited to airtel payment bank account nor refunded back to my debit card. It happened twice and I lost my...
Mar 10, 2019 by Sangeetha yemisety
I recharged my mobile number with their unlimited *** pack on **/*/** **:** hrs and for that I added money to their wallet with my debit card and after confirmation of payment the money was debited but neither recharge was done nor I got back m...
Jan 18, 2019 by NIRMALYA MAZUMDAR