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Nationwide Immigration Services

 - Nationwide Immigration Services Worst Service Open

Somya Kumar filed this complaint against Nationwide Immigration Services on Jun 14, 2022

It has been *+ months after making the payment to Nationwide and by now I have seen how this company serves the customer after getting the payment.
*> From Nationwide, Neetu Sabharwal was appointed as the point of contact for me. When I asked about a copy of the agreement, rather than giving me a timeline she rudely said that she is not the point of contact for this as this has to come from the documentation/billing team. This rude behavior is certainly not expected from someone servicing the customer. When I asked her that I would like to get realign to someone who can answer my question appropriately and she bluntly said then “don’t call me". This was the *st instance till **th April since my association with Nationwide (**th March).
*> I have requested to amend the “Technical Evaluation” report as it was prepared based on a hypothetical IELTS score but the revised technical score was not shared in last * months follow up.
*> Agreement copy, which is supposed to be shared with the customer, is provided after *+ months of follow up (on *th June where payment was made on **th March).
After multiple follow up for “Technical Evaluation Report”, “Agreement Copy” for *+ months and misbehavior from Nationwide employee, I raised my concern with Grievance team.
Vijay from Grievance team contacted me on *th June **** and he committed of handling my case on high priority however in next * days, noticed * instances of misleading and when this was reported to him, he assigned another person (Mrigya) from Grievance team to handle my case and now she is expecting me to give another chance to nationwide.
My request for cancelation is complete based on my experience so far with Nationwide. I have already wasted * months of my precious time with Nationwide, now further neither I have time nor patience to keep following up and get misleading information from them. Due to their pathetic service, I asked nationwide to refund of my complete money.

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Resolution Demanded:
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Nationwide Immigration Services

3 Total Complaints
2 Total
Resolved
66.67% Consumer Satisfaction

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Related Complaints

Nationwide Immigration Services - Request to refund my processing fee Closed

It has been * months since making the payment of the processingfee for my Canada Visa (Invoice Number: NWVISA/****-****) but I don’t see anyprogress till now. Ø I have requested to amend the “TechnicalEvaluation” report as it was prepar...

Jun 03, 2022 by Somya Kumar

Nationwide Immigration Services - Fraud Immigration Services Closed

The consultant at Nationwide immigration services singned a contract for * year offering the immigration services, but I made a payment within one month they are not picking my phone calls. They charged me a high amount as a visa consultation...

Jul 09, 2019 by Tejash Kumar Patel

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