Loading...
Annu Rani filed complaint against Astropay on Oct 14, 2023
They closed my personal astropay account with no option to reopen. They send me email as below
Upon thorough investigation, we regret to inform you that your account has been flagged for risk and compliance reasons. We understand the impact this may have on your ability to access our services, and we apologize for any inconvenience caused.
At AstroPay, we take the security and integrity of our platform very seriously. In certain situations, internal procedures and measures are implemented to ensure the safety and protection of our users' accounts and funds. While we strive to minimize disruptions, there are instances where account blocks become necessary.
We sincerely apologize for the inconvenience and any frustration caused by the resolution of your account situation.
Best Regards,
Although there is no such tranjection. I send voucher to my number after *-* months. And just after sending card they close my account and now also not giving my funds back.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had deposited ***** rupees to Astropay using the UPI add money option on July **, ****. They are saying that they haven’t received. I have raised chargeback from my bank but they have declined it. They have cheate...
I made a payment using UPI to add funds to my AstroPay wallet but the money never got deposited in my wallet. The status if payment shows “For Reveiw” and the customer service has stopped replying. Please help.
I make a withdrawal in **/**/**** amount of **** INR. Astpay show withdrawal complete and also provide receipt but money was not credited yet.so please solve the problem
I had to deposit money in my trading account so I used Astropay to deposit money in Exness because I had used it once before and I did not have this problem but this time I when deposited Rs. **** in my account but ...
I am unable to Withdraw my Available Balance from Astropay Website. If I click Bank Transfer it will show a message stating that "Due to Banking Issues, transfers may take up to ** hrs. We apologize for any inconven...