You Broadband
- My complaints were not resolved Closed
iliyas filed this complaint against You Broadband on Oct 06, 2017
Resolution Demanded:
Refund
Replaced
i use internet through you broadband . a month ago i started suffering from low internet speed and frequent internet disconnections multiple times in a day. i did what a normal person will do , i used the consumer helpline to get the solution of my issue . when i called the helpline first time at that time they told me that they will solve my problem with a technical visit but no techician arrived at my place so i called again and same thing repeated. when i called the helpline for the third time , i made them describe speially that i want a visit of technician to get my issue solved but no response was given same thing repeated everytime i called . whenever i call them they just tell me that servers were rectified to get the solution but i never got the solution i wanted a technical visit at my place to get a chackup about what was the exact issue but nobody responded . i also requested a callback of superior but my *st request was neglected so i requested a callback again by calling and my second request was fullfilled i got a callback from the superior i complained to him about my issue so he told me that i will get a technical visit in * to eight working hours so i told him and gave him ** hours to get my issue solved but at this time ** hours passed away but no technician arrived . i dont know what to do next . i hope this will help...
Are you brand?
Are you Lawyer?
You Broadband
Byjus
"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "
Ramachal V
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