Tata Motors
- Multiple manufacturing issues on new Tata Harrier Open
Kapil Paniker filed this complaint against Tata Motors on Jun 29, 2022
Resolution Demanded:
Apology
Refund
Replaced
Damages
I purchased new Tata Harrier vehicle : Model XZA DT Calypso Red from Kropex Autos Sarjapur Bangalore on ** Dec ****. Very next day I visited the Service centre as there was manufacturing defect in the suspension system. Since then, there has been multiple issues found on the car and out of * months of ownership the car has spent *.* months at the service centre. The car has a major issue in steering as some noises come from steering and now a new issue of engine vibration during engine idling has cropped up. The below parts have been changed till date on a new car
*) Steering Pump
*) Steering Rack Assembly
*) Suspension Link Rod
*) Strut Assy LH/RH
*) Idler Belt
*) Steering wheel
*) Auxiliary Belt
*) Engine Mounts
Now the company is saying the engine is faulty and needs replacement. It clear that they have passed on a completely defective car to me. I have written multiple emails to higher ups in Tata Motors management but only get calls from Regional manager. It has caused me so much stress, pain and agony. I want Tata Motors to replace my car or return my hard earned money
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Tata Motors
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"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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