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Harshal Patel filed complaint against Motorola Mobility on Nov 21, 2017
Hi, I have purchased moto e* plus from flipkart on **th July,****. The unit that i was provided has multiple manufacturing defects which results in abnormal operation of the device. The issues include faulty display along with faulty proximity sensor. I have tried the local customer center at Ahmedabad named Abhinav Technologies. I have visited the place multiple times and each time i was provided with unsatisfactory answers regarding my issues. First time, they said they have replaced the faulty screen. When I contacted them again for the same issue, They said they have replaced faulty display connector with new one. I have visited the place for about *-* times and still they are not able to solve the problem. Kindly help me to forward this to appropriate authority at the company.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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