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Parimatch Best online betting company - Money Transfered but not refunded or added to wallet

Himanshu filed complaint against Parimatch Best online betting company on Sep 29, 2024

successfully completed a transaction on their platform, but Parimatch has marked it as "declined," despite my payment being processed. I have provided all necessary documentation, including:

Payment screenshots
Transaction details
Bank statements
Confirmation from my bank that the payment was successful

Despite submitting over *,*** emails and repeated follow-ups, Parimatch either claims they haven't received the payment or provides generic responses stating they are still "working on it." This lack of action and communication has caused me significant frustration and financial inconvenience.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Parimatch Best online betting company

12

Total Complaints

4

Total Resolved

33.33%

Consumer Satisfaction

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