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vodafone ideaVi - Money deducted but recharge not done

Suddhasattwa Bajpayee filed complaint against vodafone ideaVi on Nov 6, 2020

I have recharged with *** for *st time money has been deducted but recharge not done by Vodafone, a message has arrived after that "***:Sorry! This recharge is not available. TXN num. ONR**************** To continue using your mobile services, dial ****# and recharge with the best offers"
Than as per them I have recharged the number with ** and they doing same with me again, that message was ".***:Sorry! This recharge is not available. TXN num. ONR**************** To continue using your mobile services, dial ****# and recharge with the best offers."
EVEN THEY'RE DON'T RETURNING THE MONEY YET, THIS IS REALLY HARRASMENT & CHEATING.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

vodafone ideaVi

4

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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