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Coindcx Go - Money deducted but not credited

Rahul sharma filed complaint against Coindcx Go on Dec 18, 2021

I have made a deposit of **** on coindcx on *th december **** and the money has been deducted from my bank account but neither credited in coindcx wallet nor returned in my bank account. As i talk to them they told me to wait for * days and now it has been * days and today i talk to them then they told me to talk with your bank and i talk to bank but they told me that the transaction was successfull transaction and no problem from their side but they are telling nothing. And do not replying also

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Coindcx Go

36

Total Complaints

26

Total Resolved

72.22%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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