Zomato
- Missing Items from Order Closed
Inshanlang Ethan Kharmon filed this complaint against Zomato on Jul 20, 2024
Resolution Demanded:
Apology
Refund
Replaced
This simple order:
* x Crispy Chicken Burger+Classic Cold Coffee., * x Crispy Chicken Meal (Reg)
It was delivered but the food was ruined due to spillage.
Zomato initiated a re-order and re-delivery but they did not include all the items.
Only this was re-ordered: * x Crispy Chicken Burger+Classic Cold Coffee.
This was missing from the reorder: * x Crispy Chicken Meal (Reg).
The re-order cost a staggering amount of ₹*** when it should have costed ~₹***.
I was refunded the remaining amount of ₹*** which was not really enough and fair.
I should have been compensated an amount of about ₹***.
Loss a meal and alot of Money.
Are you brand?
Are you Lawyer?
Zomato
Yamaha Motor
"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "
Chandan K S
Related Complaints
Zomato - Stale food delivered i contact the Zomato no response Closed
I ordered the food in Zomato platform.The food comes bad smell and check it the food is old.then I try to contact Zomato support.The team said this is only intermediary platform you contact the restaurant. But I trust to pay Zomato they will r...
Aug 21, 2024 by Ajithkumar Rajendran
Zomato - Food delivery was denied by the agent at the location Closed
I was denied by the agent to give the order at the location at time square * th floor and the agent was asking me to come down for the order. I can’t leave as I am in the meeting otherwise why would I order on Zomato. I escalated to Zomato bu...
Aug 19, 2024 by Monica
Zomato - Order not delivered Closed
Hello. I have ordered some sweet from kozy sweets but the delivery boy have not delivered the order yet. And without asking me he have cancelled the order. My order returned back to the sweet center. He was calling me but by mistake I have n...
Aug 15, 2024 by Akanksha sharma
Zomato - Food not delivered and denied for refund Closed
Dear sir/madam, I have traveled from Boisar Maharashtra to bugaha Bihar on train no. *****, I have order food from Zomato but he is not delivered and denied for refund ...
Aug 13, 2024 by Satendra Pandey
Zomato - Was charged 100 cancellation fees for cancellation within 5 mins of order Closed
Was charged ***% cancellation fees for cancellation within * mins of order. I had ordered icecream from polar bear through Zomato appa..as soo as I ordered I realized that that app has assigned the order to wrong outlet with ** mins del...
Aug 11, 2024 by Hariharan R