Decathlon - Missing item and poor response
Balwant filed complaint against Decathlon on Oct 10, 2023
Good morning
My decathlon Order id :**********
Item code missing :*******, *******, *******
I have sent the details as per the detls asked
Has the box/packet been tampered with? No
Is Decathlon tape used in the box? yes
Is the box damaged? No
The number of the boxes/packets received? **
Pictures of the box/package and items received : **
I have raised a complaint on ** oct regarding non reciept of some items in my orders. i have raised my complain and also fwd the reply with ans and photograps, however as on date no reply have recd from ur end. I have called the customer care also many times(appx **-** times), however most of times i was kept on waiting for **- ** minutes and also no positive response from their end. I have not only wasted my time, money, health but also mentally disturbed because of their negligence. The response of their staff is also very poor and unethnic. It is high time now because of which i am suffering. I request to kindly adress my issue at the earliest.
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