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Meeso - Meesho and XPRESSBEES Shadowfax Courier and Ecom Express Delivery boy picked up my 3 products but t

Pratibha filed complaint against Meeso on Mar 26, 2023

I ordered a dress and * red bridal dupattas from Meesho on ** & ** Jan, ****. I received my order on ** Jan and ** Jan, ****. But I received the bad quality products for which I entered the return request and then on ** Jan, **** my parcel was received by the pickup boy from shadow fax but he did not give me any slip nor did he send me an SMS for pickup. And then he took my parcel and cancelled the return. I still haven't received my refund. The pickup boys' contact number are ********** (Prabhakar Tiwari) and ********** (Nikky Anshul). Product id's are - Sub Order ID ************_* Sub Order ID ************_* Sub Order ID ************_*. I have complaint to meeso app, but everytime they generate ticket ids. There are so many ticket ids shared by them but no result till now. Ticket ids are ********, ********, ************ ************, ************, ************. Meeso, refund my money. XPRESSBEES, Shadowfax Courier and Ecom Express refund my money.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Meeso

15

Total Complaints

11

Total Resolved

73.33%

Consumer Satisfaction

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