Materials orderednot delivered no money refunded

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Chillshopmart

- Materials orderednot delivered no money refunded ^Open

ARUNAVA MUKERJI filed this complaint against Chillshopmart on Mar 15, 2021

I purchased a set of Kitchen Utensils on line and made payment from the ICICI Bank account on **.**.****. On **.**.**** I called them on their help number and they said the materials cannot be delivered and money will be refunded. During last ** days, they remained completely silent and never gave me any intimation about the non-availability of the materials nor refunded any money. Now on my enquiry, they are saying they will refund the money , which is very doubtful. In any case, it is a very dubious transaction and apart from the monetary loss it gave me a mental shock as after this I will be very scared to do any online purchase

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Resolution Demanded:
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Chillshopmart

29 Total Complaints

17 Total
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58.62% Consumer Satisfaction

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