Jet Airways India
- Luggage missing Open
Ankit Ghiya filed this complaint against Jet Airways India on May 31, 2018
Resolution Demanded:
Apology
Replaced
Damages
Dear Sir/Mam,
My mother Mrs Kamlesh Ghiya was travelling from Mumbai to Indore through flight no. *W-**** on **.**.****.
She is a senior citizen and has high sugar & blood pressure problem.
She was unnecessarily stopped & harassed by the Jet airways staff at the Bombay airport saying that she is carrying a power bank in her luggage. All she was carrying was a phone charger on OnePlus * mobile phone. She refused several times stating that she is not carrying any power bank, but the staff didn't listen to her & forced her to fill a form, of which she didn't have any knowledge.
Then, she was asked not board the flight by your ground staff stating "we have overbooked this flight, so you please step aside, let others go".
Later on she was allowed to board the flight.
Kindly note that two seats next to her were completely vacant during the flight.
May I ask that why was she being stopped from boarding the flight in spite of having a boarding pass???
This was absolutely unethical.
On reaching Indore, she spent * hours at Indore airport searching and finding for her luggage. Later she had to file a complaint regarding her missing luggage.
She had all her important medicines in her suitcase which she was unable to take because you.
She also had very important set of documents for the meeting which she was going to attend in Indore.
Is this how you staff treats a senior citizen and that too a lady???
In spite of her refusing several times of not carrying a power bank you harassed her & forced her to fill a form and later misplaced her luggage.
I shall record a complete movie upon receiving the said suitcase, showing that there was no power bank in the suitcase and there after I shall go on to consumer court for the harassment of my mother & loss of her health.
An extremely unsatisfied & annoyed customer.
Are you brand?
Are you Lawyer?
Jet Airways India
Whirlpool India
"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."
Balaji C
Related Complaints
Jet Airways India - Flight ticket not refunded Closed
I booked my flight ticket through Paytm .but after jet airways cancel their flights they not refunded my ticket money ...
May 30, 2021 by Akhilesh Kumar Singh
Jet Airways India - Refund not initiated Closed
I had booked a flight from bangalore to Singapore departure *th September **** and arrive **th September **** with jet Airways through make my trip the reference numbers are ************ I had booked * tickets for me and my family the tickets ...
Jul 11, 2020 by Kunal B Vittalani
Jet Airways India - Refund not received since one month Closed
*** ** **** **** *** ** **** **** *** ** *** ***** *** ** **** **** *** ** **** **** These are my ticket numbers. Cancelled them on April **. It's already May ** and I haven't received the refund yet. Every day and every time I call the ...
May 25, 2019 by Sugandha
Jet Airways India - Ticket got cancelled Closed
My ticket for Jet Airways was booked from Mumbai to Dubai for **th April. Without any intimation Flight, no was *W*** cancelled....
Apr 03, 2019 by Lavina Thomas
Jet Airways India - No response from after cancelling my flight twice Closed
Jet Airways have cancelled my flight from Patna to Delhi scheduled on **rd Mar'**. After that, I called and rescheduled it for someday. But to my surprise, I got another email stating that even rescheduled flight has been cancelled. Since morni...
Mar 18, 2019 by Anurag