Crossbeats
- Lost smartwatch from their end no response since 3 months Closed
Soham Aradhye filed this complaint against Crossbeats on Jul 29, 2022
Resolution Demanded:
Apology
Refund
Damages
**th April **** - I order * smartwatches from crossbeats.com
**th April **** - One of them doesn't work as advertised, features missing.
I contacted customer support, they asked me to send the watch to their service centre in Brigade Towers, Bangalore and they'll replace it if there's a manufacturing defect.
*st May **** - Watch recieved by Crossbeats via Delhivery
*th May - They deny that they've received the watch
Since then till now (**th July ****) - Making excuses, ignoring messages, "We'll get back to you"
Are you brand?
Are you Lawyer?
Crossbeats
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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