vivo
- Late service provided with damage Open
Jaya Jasomati Bir filed this complaint against vivo on Sep 16, 2023
Resolution Demanded:
Apology
Damages
Vivo service centre took a look at my phone on *rd September **** and informed me that battery replacement is required. *-* business days was promised as the maximum wait time but I recieved the battery on **th September ****. But my fingerprint sensor is broken which they claimed was rusted beforehand and they refused to take responsibility for that.
If it was damaged before they should have informed on first day itself.
Apart from the loss in work due to their delay in providing parts I have faced loss of the fingerprint sensor as well.
Are you brand?
Are you Lawyer?
vivo
Wisdom Jobs
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Syed Shabeer
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