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Oneassisst - Laptop repaired frowd

Bhupender singh filed complaint against Oneassisst on Aug 4, 2023

My laptop is under warranty extant for * year in oneassisst then I claim because of my laptop touchpad is not working then they proceed my claim as well. According to their policy the device will receive to customer after **-** days after repaired as well. But my product is under delay and they said spare parts is not available you can wait. Then they give me my laptop after * weeks and my laptop condition is same as old the touchpad is not working. They said your laptop is repaired. They lie.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Oneassisst

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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