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Ola Cabs & Ola Money - KYC verification OLA Money in application pending

Rajiv Kumar Singh filed complaint against Ola Cabs & Ola Money on Sep 25, 2019

KYC verification in OLA Money section in application is pending from last * months.
Last *-* days I boarded *-* cabs but KYC verification not successful as the * digit pin not received on mobile registered number **********.
Even address mentioned in application A-***, Sector-**, Noida not changing. If it is changed to Plot No.-**, Dharamveer Nagar, Susuwahi, Varanasi-****** I can physically verify myself at this is my present address (home address) and I am available here.
I am getting harassed from last * months for this issue.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Ola Cabs & Ola Money

31

Total Complaints

12

Total Resolved

38.71%

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