consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Ixigo app not refunding the amount
Records save successfully

ixigo app

 - Ixigo app not refunding the amount Open

Deepankar Sharma filed this complaint against ixigo app on Aug 13, 2020

I had booked a flight ticket using Ixigo app from Delhi to Hyderabad to travel on *st August, ****. I had also taken insurance for the same. I cancelled the ticket on **th July as the trip got postponed. The app's cancellation policy states that in case of any cancellation, the refund amount shall be credited in no more than **-** days in to customer's account. It sometimes show as cancellation pending and sometimes it shows as cancellation initiated. It's been almost ** days since I cancelled my ticket but no money has been credited so far. I try reaching out to them but their chat support is automated hence my query goes unanswered each and every time.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

ixigo app

36 Total Complaints
15 Total
Resolved
41.67% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Tatasky

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for ixigo app)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

ixigo app - Fraud by ixigo Closed

It is showing ** tickets available but there is no any ticket available on that train(chaurichaura exp) anymore. After the payment, the app is not responding....

Nov 21, 2022 by Aman Rana

ixigo app - Scam on Name of booking and refunding train Cancellation fee Closed

*. I booked a rail ticket in AC * with PNR ********** on ** Nov ** with application ixigo. com at the time of booking a chance for confirmation was shown **%, so as the ticket was not confirmed, I opted free cancellation after paying additiona...

Nov 18, 2021 by Pradeep Kumar

ixigo app - Train ticket not booked but amount credited Closed

On *th April I booked * train tickets on ixigo app via phone pe. As usual amount is credited from my bank account but ticket is not booked yet. I contacted bank's customer service and they said that amount is successfully debited to their accou...

Apr 08, 2021 by Ismail Thalanchery

ixigo app - Money deducted but ticket not booked Closed

My ticket was not booked but money was deducted from my bank account. I book ticket on *th March **** but ticket was not booked and money was deducted deducted then i got message from ixigo and that is your ticket is not booked when your money ...

Mar 15, 2021 by Chirag Pal

ixigo app - Train booking issue Closed

Sir, i was booking train tickets for * persons from Pune to lonavala,so i filled all the details and proceeded to payment getaway. I paid by the phonepay app rs*** for the tickets and i didn't recived any ticket .. and my money is also deducted...

Feb 18, 2021 by Sandesh Bhandari

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Meghalaya
  • |
  • Madhya Pradesh
  • |
  • Daman & Diu
  • |
  • Punjab

Consumer Forum :

  • Arunachal Pradesh
  • |
  • Manipur
  • |
  • Karnataka
  • |
  • Kerala

Online Complaints :

  • Automobiles Complaints
  • |
  • Hospital Complaints
  • |
  • D2H Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.