- Ixigo app not refunding the amount Open
I had booked a flight ticket using Ixigo app from Delhi to Hyderabad to travel on *st August, ****. I had also taken insurance for the same. I cancelled the ticket on **th July as the trip got postponed. The app's cancellation policy states that in case of any cancellation, the refund amount shall be credited in no more than **-** days in to customer's account. It sometimes show as cancellation pending and sometimes it shows as cancellation initiated. It's been almost ** days since I cancelled my ticket but no money has been credited so far. I try reaching out to them but their chat support is automated hence my query goes unanswered each and every time.
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Apology letter from company
Refund / Credit for purchase
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
ixigo app - Fraud by ixigo Closed
It is showing ** tickets available but there is no any ticket available on that train(chaurichaura exp) anymore. After the payment, the app is not responding....
Nov 21, 2022 by Aman Rana
*. I booked a rail ticket in AC * with PNR ********** on ** Nov ** with application ixigo. com at the time of booking a chance for confirmation was shown **%, so as the ticket was not confirmed, I opted free cancellation after paying additiona...
Nov 18, 2021 by Pradeep Kumar
On *th April I booked * train tickets on ixigo app via phone pe. As usual amount is credited from my bank account but ticket is not booked yet. I contacted bank's customer service and they said that amount is successfully debited to their accou...
Apr 08, 2021 by Ismail Thalanchery
My ticket was not booked but money was deducted from my bank account. I book ticket on *th March **** but ticket was not booked and money was deducted deducted then i got message from ixigo and that is your ticket is not booked when your money ...
Mar 15, 2021 by Chirag Pal
Sir, i was booking train tickets for * persons from Pune to lonavala,so i filled all the details and proceeded to payment getaway. I paid by the phonepay app rs*** for the tickets and i didn't recived any ticket .. and my money is also deducted...
Feb 18, 2021 by Sandesh Bhandari