- Item not delivered and not willing to give refund Closed
I ordered two cakes one for my parents anniversary and other for my froend as easter special. I ordered to be delivered for *th april ****. At the time pf ordering they confirmed pincode and accepted the payment. Items did not delivered even at *pm. I checked the status and it showed not confirmed. I called up and they said its not possible to deliver today. I said I want it for the occasion and please cancel it if its delayed and give back my refund. They told they will add it to the wallet. I wanted my money to be transferred to the bank account. Till now they were not properly responding to my queries regarding refund. They kept my phone on hold for almost * minutes, did not answer my calls,kept cutting my calls. This is such an injustice. They weren't able to provide either the said service or the refund back. Please take an action against them. My whole day's happiness was lost on this issue. They should be paying the money back to my account atleast. Instead they are trying to cheat by transferring to wallet and making us buy their low class products. Please take an action on this.
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Apology letter from company
Refund / Credit for purchase
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I ordered from this website for a friend they accepted and cancelled and gave me voucher instead of refund so i HAD to order again from this shitty website. I ordered rakhi for my brother. They took hours to reach location, muktiple calls then ...
Aug 30, 2023 by Nidhi Pathak
Ihave ordered a cake on **/may/****. Order id - *********. i got a message that cake won't be delivered to the address that i provided. but payment was done for that from my side. after cancelling the cake from myflowerapp, i didn't get the ref...
Aug 29, 2023 by indhu
I had booked an order from Myflowerapp on *-Aug-****. They cancelled it from their side on *-Aug-**** saying that address is not deliverable and refund is initiated. But I have not received the refund amount till today even after ** days. It's ...
Aug 22, 2023 by Snigdha Samantaray
I opted myflowerapp to send flowers to a colleague upon request by my manager, and after payment confirmation, they call me to inform that they don't service in that area and that my amount will be refunded in *-* days. Today, it's ** days sinc...
Aug 21, 2023 by Ashisb
Order not delivered and there is no customer care number....
Jun 19, 2023 by Chetanya Patel