Craze N Demand - Item not as per specifications

Sanjana Priya Tonangi filed complaint against Craze N Demand on Aug 28, 2019

PRODUCT
NAME : Stunning Black Coloured
Soft Silk Saree
ORDER ID: ****-******
DATE : **-**-****
COLOUR
SPECIFIED
IN THE
WEBSITE : BLACK

Upon receiving the saree, I found that the saree was in no way matching to the product description and image shown in the shopping website because it was not black in colour.
There were quality issues too.

So as per the return instructions specified in the website I mailed a request for return letter to their official email account given in the website but the mail couldn't reach because their email account was over quota.

So tried to contact them with the mobile number given in the website for customer service but in vain.

Upon several trials both through the email and mobile , I finally decide to lose a complaint against them.

I request you to look into this matter.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Craze N Demand

Total Complaints

Total Resolved

45.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Rohini M on Jun 30, 2020

Craze N Demand – No response for return of orderClosed

I had ordered for a saree on crazendemand. Got the worst quality product, which does not match with the shown product. Wrote * consecutive mails to the given ID, according to the return policy but received no respon...

Sreelalitha on Jan 26, 2020

Craze N Demand – Cheap products delivered Closed

I ordered * sarees and I received very cheap cloth which is nothing like the product shown in pictures. I tried to reach to customer care but there is no response.

Ri on Jan 8, 2020

Craze N Demand – Cheap quality saree given to me Closed

I ordered a saree and cheated me by giving a very cheap and bad quality of saree and they cheated me by **** rs.... Tired contacting them but they are not even responding i request everyone to first search and chea...

Pallavi Varun on Oct 18, 2019

Craze n Demand – FraudClosed

I had ordered a saree which looked wonderful. But the saree I got is no where close to what I had ordered. I tried to get in touch with the person over WhatsApp for return but no response. I feel cheated. His no is ...

Shalini Tripathi on Aug 11, 2019

Craze N Demand – I ordered a maroon party wear lahnga but craze n demand delivered me a poor quality and diffrent lahClosed

Stunning maroon colour lahnga please collect it NRI nights kanpur near DPS azad nagar. Thanks