Eureka Forbes
- Installation related issue Closed
P.N.Upadhyay filed this complaint against Eureka Forbes on Jun 25, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
I am writing to express my extreme dissatisfaction with the service I have received regarding my recent purchase of a water purifier from CSD on **/**/****. Since **/**/****, I have been continuously calling your customer care number, only to be met with disappointment and frustration.
Despite being informed that an engineer named Abhay Vishwakarma has been appointed to handle the installation, it has been four days and no progress has been made. This level of service is utterly unacceptable and condemnable.
To make matters worse, my parents are ill, and my mother is a kidney patient for whom I specifically purchased this water purifier. The delay in installation is causing significant distress and inconvenience, and despite making * to ** calls per day, I have received nothing but false promises and delays.
I am shocked that a reputed company like Eureka Forbes can be so negligent in its customer service. I request you to take immediate action to get my water purifier installed without any further delay. If this is not possible, please provide me with an alternative solution immediately.
Your prompt response and action are expected and appreciated.
Sincerely,
P.N. Upadhayay (**********)
Add: Vill. rampur machiya, (behind Navin sabzi mandi)
Disst. Chandauli, Uttar pradesh
complaint number for issue is CM-******-********
Are you brand?
Are you Lawyer?
Eureka Forbes
PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Related Complaints
Eureka Forbes - Poor service by EurekaForbes leading to losses against AMC Closed
AMC is procured from EurekaForbes valid from **th Oct**** to **th Oct****. Water purifier stopped working on **th Mar****. Service request is registered on **th Mar****, *:**am. Service engineer visited but unable to attend the problem, no so...
Apr 02, 2024 by SHINGADE VIKAS MUKUND
Eureka Forbes - Not Resolved my water problem and kids with Virus Fever Closed
I am good Member. Complaint was raised *days ago. Still its was not Resolved. Because of that my son suffering with bacteria fever. I lost my money, time but still not relsoved I...
Oct 05, 2023 by shravan
Eureka Forbes - Servicing not done even after a week Closed
The servicing is not done till date, it's been almost a week. The technician came, but still did not do anything proper, even asked about the provision of proper technician number, nothing is provided by them. Extremely disappointed with them, ...
Aug 10, 2023 by MOHAMMED HASSAN
Eureka Forbes - Water purifier very bad service Closed
Even after one week, of reporting the fault remains unattended....
Jul 12, 2022 by Mr SURESHKUMAR K
Eureka Forbes - No Proper response from Eureka Forbes Closed
Hello Team, I am a new customer to Eureka Forbes and purchased below * products on **th June ****.... *)Water Softener-***** *)AquaGuard-***** *)Vacuum cleaner-***** The reason for raising this complaint is, I have tried reaching cust...
Nov 22, 2021 by Santhosh