- Incorrectly billed and service not provided Closed
Tikona, Bangalore. To begin with I was given a used modem though I bought a new connection which was activated on **rd March'**. I was told I will be given a new modem which has not happened yet. I got billed on **th March'** for the entire month which is ***+**%GST (approx. ***) though I had used the service only for *.*days as the service was activated on **rd March in the evening. I tried resolving this with Tikona multiple times but they always come back saying that you have been charged pro-rated but my bill doesn't say that. Also, I had no service for over a week & had to contact them multiple times to get it resolved. Till date I face frequent disconnection issues (disconnects every *mins which is irritating). I was cheated into billing incorrectly and suffered insignificantly specially in times like this when we are working from home. There are multiple complaints from numerous users on their Forum page and facebook page. Tikona is a money making monster who are just cheating customers. Tikona just turns a deaf ears to its customers.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Hi, I bought a new Tikona connection last month as I had to work from home and they promised me ** Mbps speed and I was foolish enough to pay them for * months in advance. So, the issue here is that they aren't even providing ** kbps as there's...
Nov 16, 2020 by Ashish Kumar Pal
From the last * days our wifi is not working. we have already raised the ticket for the same issue. They assign an engineer. He is not visit on site and send a reply we are not allowed to check service as he was told its working fine....
May 15, 2020 by Amol Bugale
My husband and I are being harrased by Tikona wrt our internet package. When our subscription ended on the ** of August, we specifically informed their customer service person who called that on account of poor service, we were not renewing ...
Dec 06, 2019 by Faye Remedios
Mai medical college Gsvm Kanpur me Ms Ent kr raha hu. Maine hostel me Tikona Broadband Manish Tikona worker se liya tha jiska mobile no ********** hai. Maine unse quarterly plan **** rupaye me liya tha, unhone mujhe bataya ki three month me aap...
Mar 14, 2019 by Pradeep Kumar gupta
Tikona - Tikona fraud Closed
I got a call from tikona lawer,asking me to pay some pending bills of rs.**** and an additional amount of ****, otherwise i have to come at court for my bail procedure. The bill was pending because it was wrongly generated after i opted for dis...
Jan 28, 2018 by Tulika tharad