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Honda Two Wheelers - Incorrect raid made by Honda 2 wheeler

Pawan Chhabria filed complaint against Honda Two Wheelers on Mar 22, 2019

I am the owner of Khodel Auto Parts firm situated at *, *, * Munivar Complex, Nr. Khodiyar Temple, Nikol Gam Road, Nikol, Ahmedabad, Gujarat, India. This is to inform that my firm was raided on Feb **, ** by Mr Dixit and Mr Bharat from EIPR India Pvt. Co. Mumbai on the allegation of duplicate items of Honda Company sold by me. I would like to inform you that I am an ethical person and a reputed retailer in my area since ****. I only purchase genuine parts from a dealer – Romil Enterprises, Ahmedabad. If required, I can furnish the details of purchases made by me from the dealers. During the raid, I was told that the date of manufacture on both sides of stickers on the product was not matching. As I have purchased these goods from the company designated dealer’s shop, the same goods are present in the dealer’s stock. Amount of these goods was Rs. **,*** and they were very much original. I had to face humiliation in my entire area in spite of doing business ethically. Additionally, these goods are still not returned to me causing me the loss of Rs. **,***. I have also written to your customer support a few days back but no one has approached me till now. Now, I and other members of the retail marked association are very furious about this and are thinking to boycott the sale of Honda original parts till this issue is sorted. With this complaint, I want your help in getting this sorted on an immediate basis. I am hoping proper steps would be taken by you which would help me bring my reputation back and increase the confidence of other retailers in selling Honda genuine parts.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Honda Two Wheelers

14

Total Complaints

7

Total Resolved

50.00%

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