Vodaphone Idea
- Incorrect billing since 3 months Open
Anu filed this complaint against Vodaphone Idea on Feb 06, 2021
My monthly plan was Rs *** in Dec which I changed to Rs ***, because of the pathetic network I had to purchase new number since the current number wasn't being transferred. Now I have been incorrectly charged Rs **** per month even though I do not use vodaphone for calling. I may have called only * times in a month that even for *-** mins. Multiple times I have tried talking to customer care and they can never give an answer but just repeat the total amount. I want to escalate this issue so that incorrect billing can't be done to any customer and all the details with respect to bill should be known to customer before he/she can pay the amount.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Vodaphone Idea
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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