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Mobikwik App - Incorrect billing on payment

Henry Arokianathan David filed complaint against Mobikwik App on Jun 21, 2022

I used zpay to pay my credit card for **** inr.. Mobikwik charged me the amount twice and generated a bill of **** inr .. Now they are forcing me to pay up.. And are going on adding late payment fees.. I have raised a concern on the same day the bill was generated. But no resolution and now I get threat calls to pay up.. I don't owe them ****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Mobikwik App

40

Total Complaints

19

Total Resolved

47.50%

Consumer Satisfaction

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