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Bajaj Finserv - Incorrect amount Deduction of healthcard and EMI

Prakash V filed complaint against Bajaj Finserv on May 31, 2020

Bajaj finserv deducted amount of *** for health card on march ****. But i did not applied for health card. i sent mail to customer support. i got mail from customer support that they will return the amount * to ** days. but * months completed and amount not yet received. So yesterday(**-**-****) i went office directly to register my complaint. Yesterday night they deducted *** rupees(****) in two times from my account for bounce charge. my emi date is *nd of every month. But ** days before i paid the advance emi amount for June, July, august. i got that receipt. Please find the attached documents. Every time they are doing like this. Without my knowledge they are deducting charges unnecessarily. i am scare of maintaining amount in my account. Please do the needful.Bajaj service request number for health card (SR********)

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Bajaj Finserv

58

Total Complaints

18

Total Resolved

31.03%

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