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Goibibo hotel - Hotel denied checkin after payment and confirmation on goibibo

Arbaaz khan filed complaint against Goibibo hotel on Jun 24, 2020

I hv booked Hotel Panchvati in Andheri West on Goibibo , received confirmation on the same, but when I went to the hotel, it was closed and no response from Goibibo as well as hotel number available, after much of try I got the number from security guard for the manager and he said the hotel is closed due to corona virus I would get refund from goibibo
But still no response and I am not able to contact Goibibo regarding this matter.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Goibibo hotel

4

Total Complaints

4

Total Resolved

100.00%

Consumer Satisfaction

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