Hitachi
- Hitachi chargedon the first day of purchasing AC Open
Deepak filed this complaint against Hitachi on Apr 18, 2022
Resolution Demanded:
Refund
Replaced
Damages
I purchased a Hitachi AC *.* T on **.**.****. (bill attached). During installation on **.**.****, it was found that there is no gas in the outdoor. I raised a complaint via onedios and Hitachi customer service app on the same day **.**.****. Hitachi executive visited my house on **.**.****. and asked me to give ****/-. You can imagine , i purchased a AC of worth *****/- and without using it they were demanding ****/- extra . How can one feel about that .
After long discussion they agree to do it for ****/- but without giving bill. They charged ***/- for outdoor stand for which they gave bill. But for ****/- (gas filling) they didn't give any bill.
I want my money back. The shopkeeper from which I purchased AC don't have any sense to talk to customer. They are clearly asking for registering complaint on Hitachi website. No help from their side.
I only want my ****/- back ..because on a first day , without using a warranty product how can they charged.
Please help
Are you brand?
Are you Lawyer?
Hitachi
Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
Related Complaints
Hitachi - Refrigerator service No response issue not resolved Closed
Refrigerator has low cooling issue which was experienced and *st complaint was raised through CC on **th April. Till date the issue hasn't been resolved. Even after several calls, and *-* tickets, no proper response , nor a service is provided....
Apr 25, 2023 by Yogesh Kumar C
Hitachi - Service delay Closed
I am very frustrating about the product of Hitachi air conditioner and service also. The below product was purchased in ****. Product: Hitachi Air conditioner (split AC) Capacity: *.* ton Model No: RSNG***HCEA Purchaser: xxxxxxxxxx Co...
Apr 15, 2022 by Saravanan
Hitachi - Cooling issue Closed
The AC is running fine but I'm facing cooling issue. Please schedule a technician visit and help resolve the problem...
Apr 07, 2022 by Sourav Pramanick
Hitachi - AC not working within 3 months manufacturing defect yet no replacement being provided Closed
Bought Hitachi * ton window AC in June, found out in September that PCB is faulty in the new machine, service technician did a shoddy temporary job and close the service request. Again today In October, machine stopped working and service techn...
Oct 28, 2020 by N K Maity
Hitachi - Hitachi window AC 1 5 ton cooling problem continue Closed
i brought hitachi window ac last years in ** June and . this year i am suffering from ac problem the person is coming from show room he charged money from me * times complaint. First time is in warranty so fill gas only not resolve issues.then ...
Jul 14, 2020 by Rekha Sagar