Hitachi
- AC not working within 3 months manufacturing defect yet no replacement being provided Closed
N K Maity filed this complaint against Hitachi on Oct 28, 2020
Resolution Demanded:
Apology
Refund
Bought Hitachi * ton window AC in June, found out in September that PCB is faulty in the new machine, service technician did a shoddy temporary job and close the service request. Again today In October, machine stopped working and service technicians suggested PCB needs to be replaced and will take a week ! Dealer not willing to replace machine either. Pathetic service, need machine replacement or PCB replacement urgently! Why should Customer suffer in hot weather when full money paid to buy a machine ?
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Hitachi
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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