- Harrasment by tikona Closed
My husband and I are being harrased by Tikona wrt our internet package.
When our subscription ended on the ** of August, we specifically informed their customer service person who called that on account of poor service, we were not renewing our subscription on a telephonic conversation on **th August **** and also wrt conversations with their person there after, we have sent emails reiterating the same, but we continued to be harrassed by them as to why i dont want to renew my subscription and also payment of the next * months of subscription. We have also, on a number of occasions, told them how during our previous subscription i did not have any internet service for over * weeks at one point of time, which wasn't attended to even though we kept making complaints.
Over a month back after speaking to the person in-charge, we were informed that the matter is resolved and closed.
Despite this, they kept the connection dare and are now ask us to pay for this error on their part. This is beyond ridiculous.
When we refused, they've hired a person who said she was filing a complaint against us, and when we told her to go ahead, she threatened us saying she is a lawyer and will get someone to confiscate our credit cards, etc. PLUS she said she is sending someone to our home.
No one should be allowed to threaten in this manner. What kind of action should we take against them?
Are you brand?
Are you Lawyer?
Apology letter from company
"Thanks to Voxya, I have got the refund back from Byjus :)"
Tikona - Billing Issues Closed
I had received a mail from tikona to pay **** for * months payment with due date of **.**.**** in which i got the waiver of Rs ***. I paid the amount **** immediately but after that i had been harassed with repetitive text messages and phone ca...
Dec 06, 2022 by Umer Haroon Pathan
Tikona - Waive Closed
I'm subscribing for Tikona wifi ** MBPS plan. for this plan I got charged **** Rs extra for ** MBPS HFODCPE device but here in my building it is already installed and no need to install new device. I'm requesting you to waive **** Rs. From my ...
Oct 01, 2022 by Divya Pulekar
Online payment was done for new connection of tikona for ** MBPS speed. Tikona is not able to provide speed of ** MBPS so i have cancelled the plan. They have told me i will get refund in ** days. I have initiated refund on **th Feb and till da...
Mar 15, 2022 by PRANAY KUMAR
I would request to please disconnect my tikona broadband connection Service ID – ********** from tomorrow onwards as I am facing terrible issue with local service provider and cant even get support from customer care. I had been told that th...
Oct 21, 2021 by Manasi Bhatia
Its' been * months since I'm sending mail for removing the device from my location and they are not responding properly. Every time they are forcing me to keep the connection and different person assigned for complaint every time. I just want t...
Jul 14, 2021 by Arun Jain