Tikona
- Harrasment by tikona Closed
Faye Remedios filed this complaint against Tikona on Dec 06, 2019
My husband and I are being harrased by Tikona wrt our internet package.
When our subscription ended on the ** of August, we specifically informed their customer service person who called that on account of poor service, we were not renewing our subscription on a telephonic conversation on **th August **** and also wrt conversations with their person there after, we have sent emails reiterating the same, but we continued to be harrassed by them as to why i dont want to renew my subscription and also payment of the next * months of subscription. We have also, on a number of occasions, told them how during our previous subscription i did not have any internet service for over * weeks at one point of time, which wasn't attended to even though we kept making complaints.
Over a month back after speaking to the person in-charge, we were informed that the matter is resolved and closed.
Despite this, they kept the connection dare and are now ask us to pay for this error on their part. This is beyond ridiculous.
When we refused, they've hired a person who said she was filing a complaint against us, and when we told her to go ahead, she threatened us saying she is a lawyer and will get someone to confiscate our credit cards, etc. PLUS she said she is sending someone to our home.
No one should be allowed to threaten in this manner. What kind of action should we take against them?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Tikona
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Related Complaints
Tikona - Fraud in the service provided Closed
Hi, I bought a new Tikona connection last month as I had to work from home and they promised me ** Mbps speed and I was foolish enough to pay them for * months in advance. So, the issue here is that they aren't even providing ** kbps as there's...
Nov 16, 2020 by Ashish Kumar Pal
Tikona - Incorrectly billed and service not provided Closed
Tikona, Bangalore. To begin with I was given a used modem though I bought a new connection which was activated on **rd March'**. I was told I will be given a new modem which has not happened yet. I got billed on **th March'** for the entire mon...
May 24, 2020 by Rinku N
Tikona - No internet connection Closed
From the last * days our wifi is not working. we have already raised the ticket for the same issue. They assign an engineer. He is not visit on site and send a reply we are not allowed to check service as he was told its working fine....
May 15, 2020 by Amol Bugale
Tikona - Wrong information about plan Closed
Mai medical college Gsvm Kanpur me Ms Ent kr raha hu. Maine hostel me Tikona Broadband Manish Tikona worker se liya tha jiska mobile no ********** hai. Maine unse quarterly plan **** rupaye me liya tha, unhone mujhe bataya ki three month me aap...
Mar 14, 2019 by Pradeep Kumar gupta
Tikona - Tikona fraud Closed
I got a call from tikona lawer,asking me to pay some pending bills of rs.**** and an additional amount of ****, otherwise i have to come at court for my bail procedure. The bill was pending because it was wrongly generated after i opted for dis...
Jan 28, 2018 by Tulika tharad
