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mpokket customer service - Harrasing for repayment

Apurva Katalkar filed complaint against mpokket customer service on Oct 23, 2020

i got call from this the lady who handle my profile and I convey her about my financial situation she said she has talked with senior and she is giving me time till **th of this month and I'm trying my best to pay my due amount ..
But today the one of the team member called me and she is forcing me to pay amount today without listening my side .
I'm ready to pay all due amount but really need time and this is not way to handle customer .
She said she will contact my parents and ask for recovery. I'm a student and request you to take action against this please I'm in trouble because of mppoket .

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

mpokket customer service

13

Total Complaints

9

Total Resolved

69.23%

Consumer Satisfaction

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