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Plentiful - Got wrong products

Prerana Shingrani filed complaint against Plentiful on Sep 10, 2020

Hello. I had placed a order for hang bag on www.plentifulkart.com on **th Aug **** and got a confirmation message saying once the order is dispatched i will know but i wasn't provided with any tracking details. on **th Sep **** Morning i get a message that my product is arriving and i made the payment of ₹**** by COD and when i opened my parcel i found Four bags which were not what i had placed order for and and the product i got was torn from inside and wasn't of the value of ₹***. The Package does not have a return address. i went through the website and didn't find any contact details, no email Id nothing to contact regarding my return or refund procedure. i would request you to kindly help me and help such fraudsters stop such crime so innocent people don't lose.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Plentiful

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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