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DHL EXPRESS WORLDWIDE PACKERS AND MOVERS - GOODS NOT DELIVERED FROM 5 MONTHS

MAJHI SRAVAN KUMAR filed complaint against DHL EXPRESS WORLDWIDE PACKERS AND MOVERS on Feb 25, 2020

DEAR SIR,

I Mr.Majhi Sravan Kumar authorised my friend Mr.Yuvaraj MS to transfer my Goods on my behalf from Chennai through DHL Express Worldwide Packers and Movers dealer name Mr.Kapil Kirodiwal of Chennai.

Based on the invoice value of RS.**,***, Mr.Kapil requested me to pay advance of Ra.**,*** for packing and moving my goods from Chennai to Rayagada,Odisha. As per his request I made advance payment of Rs.**,*** and he asked balance of RS.**** after delivery at odisha. But it has been more than * months , I have not received my goods at delivery location at Rayagada,Odisha. Therefore when I called to Mr.kapil he is just telling my goods are safe and told several reasons thereafter when I was worried & asked to deliver my goods without any reasons, then he stopped responding to my calls and messages. After several followups, he blocked my mobile number for non delivery of my goods. I request you respected sir to take necessary action on that person to ensure my goods will be delivered safely at my delivery location - Rayagada,Odisha.

Attachments for your kind reference

*) Bill Details of DHL Express Worldwide Packers and Movers, Bill Dated **/**/****, Consignment #***

*) Advance Payment Details to bank account of DHL express worldwide Packers and Movers

*) List of Items Packed for movement to delivery location

Respected Sir, kindly request you to take proper action on that person to ensure my goods will be delivered safely as early as possible and please initiate strict action against such dealer Mr.Kapil Kirodiwal of DHL EXPRESS WORLDWIDE PACKERS AND MOVERS.

Thanks and Regards
MAJHI SRAVAN KUMAR
M-**********
AT- MAJJI STREET,PO/DISTRICT RAYAGADA, RAYAGADA-******. STATE-ODISHA

DEALER/COMPANY CONTACT DETAILS AGAINST WHOM ACTION MUST BE TAKEN:-
DHL EXPRESS WORLDWIDE PACKERS AND MOVERS,
PLOT NO.**, *TH CROSS STREET,
ASTALAKSHMI AVENUE,SENNEERKUPPAM, POONAMALLEE, CHENNAI-******
CONTACT PERSON- MR.KAPIL KIRODIWAL
HIS CONTACT NUMBER- **********

Sir I Have also Lodged Complaint to National Consumer Affairs through NCH App grievance docket number *******, even National Consumer Affairs official agents are sending my grievance details to DHL EXPRESS WORLDWIDE PACKERS AND MOVER'S at Chennai to mail id dhlexpressworldwidechennai@gmail.com, but no response we are receiving from the company. I am fearing to complaint in police station.

Even I informed through my mail to ors-sforum@nic.in on dated Jan *th **** but no reply till today received from state consumer forum,odisha

Even I applied for grievance in e-abhijoga online portal of odisha to General Administration & Public Grievance department on **-**-****, till today it indicates under process.

From:
ms k <majhisravan****@gmail.com>
Date: Thu, Jan *, ****, **:**
Subject: Requesting for Action against DHL EXPRESS WORLDWIDE PACKERS AND MOVERS (CHENNAI) for not delivering my goods from * months (Booking Date is **/**/****)
To: <ors-sforum@nic.in>

Kindly I request your good office to take necessary action on that company and such person Mr.Kapil Kirodiwal for his cheating by which I am mentally disturbed a lot. Please take immediate action Sir to ensure my goods are safely delivered at my location Rayagada,Odisha

Expecting your favorable response,

Thanking You Sir,
Majhi Sravan Kumar
Rayagada, ODISHA
**********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

DHL EXPRESS WORLDWIDE PACKERS AND MOVERS

4

Total Complaints

1

Total Resolved

25.00%

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