GoAir Airline - GoAir did not allow me to board my flight though I was exactly 25 mins prior at the boarding gate
Mohammed Bigodi filed complaint against GoAir Airline on Dec 2, 2022
I booked a *.** PM evening flight.
This flight was delayed to *.** PM ( Notice was given ).
I reached airport at *.** PM, Reached gate at * PM…
Still there being sometime , went to loo and around.
Came to gate at exactly at *.**, However this guy kept arguing and did not allow us to board.
on insisting he started to punch boarding pass at *.** pm and after punching said you guys are late we cannot do anything please follow my colleague for next flight.
The colleague said next flight is at *.** and signed for our exit and ask us to go to the counter…
The counter team denied any availability in the *.** PM flight and asked to book next day morning flight and this way we were fooled out of the airport without any assistance .. Just because I reached on time, not even delayed , but on time.
Very rude behaviour from the staff on duty.
Please take this matter seriously.
Loss incurred of Rs. **** for another flight.
This is the customer service you provide?
Thousands of customers like you have trusted Voxya to resolve their issues
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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
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