Spicejet Air Line
- Full refund needed Airline is in dismissive mode Open
Basabdatta Dhar filed this complaint against Spicejet Air Line on Sep 08, 2020
Resolution Demanded:
Refund
PNR - ZDIE*T , Kolkata to Bagdogra return flight was purchased on **nd Feb , **** with travel date bw *th and ** th April. On March **th GTA in north bengal banned all tourist movement, I called Spicejet thrice to know if this flight is getting cancelled , zero assurance and vague answers were given , and subsequently I was compelled to cancel on my own forecasting If I dont cancel I wont get a slightest refund. Only *k something was refunded against the fare **k. I saw on newspaper on *th September that the centre will direct airlines to process full refund with travel date bw April ** and May * . When I again asked Spicejet they told me as per their policy they wont process refund
*. Am not eligible because I cancelled on my own
*. My PNR was generated in February.
My question is the above two points not in violation of Govt new order. The news clearly states all passengers who have cancelled will get full refund and nowhere PNR generation date was mentioned but the travel date .
Are you brand?
Are you Lawyer?
Spicejet Air Line
Yatra.com
"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."
Krishan Sharma
Related Complaints
Spicejet Air Line - Took extra amount without any prior information Closed
They have forced to pay charges for extra weight during boarding time it wasn’t * kg extra but they charged us to give and they talked very rudely ...
Aug 14, 2024 by Shreya Jha
Spicejet Air Line - Extra Charged for the baggage Closed
My flight was preponed from *.**AM to *.**AM. I was already travelling and I booked flight according to my last ride. Due to prepone in flight I got late to reach airport and not having much time to submit the luggage aur counter. And I was c...
Jul 12, 2024 by Harsh
Spicejet Air Line - Refreshment not provided and misbehave of staff to customer Closed
I have flight at *:** then schedulled to *;** so i cancel my train ticket as I m staying in lucknow. Then I came by road to delhi without sleeping and oncm arrived to airport I get to know again flight reschedule then I ask for refreshment but ...
Jul 11, 2024 by Faiyaz ahmed
Spicejet Air Line - Fraudulent Boarding Pass Assignments Closed
Hi, I had a boarding pass in flight SG-*** from Darbhanga to Bangalore dated on **th January **** but due to bad weather they canceled the flight and assigned me in a flight SG-*** from Patna to Bangalore on dated ** January ****. I got the bo...
Jan 28, 2024 by Prashant Kumar
Spicejet Air Line - Repeated flight delay Closed
Flights SG *** from Kolkata to bagdogra delayed ** hrs prior. Again delayed from revised timing and no explanation given to customers. Same issue every single day ...
Nov 19, 2023 by Boris