- Fraudulent Issue ^Open

Sathish Kumar filed this complaint against Icici Prudential Life Insurance Company Limited on Dec 23, 2019

*. Policy has suspended on **th March **** and discontinuance charge also collected ****./- but again policy Amount *****/- has deducted through ECS on **st March **** with out any prior intimation . * Policy fund performance not good and the values are showing in the policy statement totally misleading . * . Actual ECS date is DEC * every year. but amount deducts any time when ever you maintained sufficient amount in your account ,from my account it deducted on **st March next year * .see the fund performance below. Till DEC *th fund performance : ***** /- and total premium paid ******/- till that date (it was very less for * years ) DEC *th to **th fund performance : ******.** /- and total premium is ******/- till that date (here they were misleading showing fake numbers ,we get calls in between * days like your fund performance is good .you can pay the amount for this year . DEC **th on wards fund performance : ***** /- and total premium is ******/- till that date (if you not paid amount for that year they will reverse the fund amount so it showing again ***** .if you pay amount it shows like below IF YOU PAY the amount : ******.** /- and total premium is ******/- (still you have the less value because they will deduct the amount as service charges (every year it **% ,they don't 'tell about this .) how it possible that amount dramatically increased ***** with out payment .even it is clearly showing that total amount paid only ******/- .from the customer care i got a call what he said that its the profit i gained . (ICICI Customer care and Advisors are simply frauds ) * I didn't want to continue the policy and requested the same suspend the policy .Even after suspended the policy amount deducted . *.Finally i waited till lock period (Dec ****) has completed to get the money .i called more than ** times and escalated many times .finally i got money ****** for ****** (after * years ). if not suspend even i didn't get that much .

They are cheating customers by giving wrong information and misleading by showing fake numbers in the fund value.

Are you brand?

Resolve Complaint

Are you Lawyer?

Help Consumers