Mobikwik
- Fraud transaction Open
Somi Arun Sinha filed this complaint against Mobikwik on Jul 30, 2019
Sir/Madam,
I, Somi Arun Sinha, aged about ** years, resident of Mira Road East, Thane, Maharashtra, Pin code - ******. I am also a user of your app Mobikwik through my mobile number **********.
On **/**/****, three unauthorised and fraudulent transactions has been happened from my Debit card bearing no. ******××××××**** which linked to my bank account, and duped Rs. ****/-in three transactions as follows:-
*. **/**/**** at **:** p.m., - Rs. ****/- Txn ID ****************/**:** ************.
*. **/**/**** at **:** p.m., - Rs. ****/- Txn ID ****************/**:** ************.
*. **/**/**** at **:** p.m., - Rs. ****/- Txn ID ****************/**:** ************.
(Do refer bank statement for reference) regarding that i have lodged my complaint with my concerned bank and Mira Road Police Station.
Where bank informed me that the said amount of all unauthorized and fraudulent transactions transferred to Mobikwik User Mobile no. **********, bearing mobikwik txn id :
*. Rs. ****/- - **e*fb***f*a*.
*. Rs. ****/- - **e*fb***f*da.
*. Rs. ****/- - **e*fb**a*b*c.
With the i.p address **.**.***.***.
In view of above and under the circumstances, i most respectfully request you to reverse my Rs. ****/- or block /freeze the account /wallet of the culprit ********** and further to share the details as name and address of the culprit as soon as possible, so i can initiate criminal action against him under the various provisions of law as earliest.
Bank dispute form, Police Complaint and Bank Statement collectively attached herewith for your kind reference.
Yours truly,
Somi Arun Sinha
M.: **********
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Resolution Demanded:
Refund / Credit for purchase
Mobikwik
Resolved
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