PayTM
- Fraud of money by Paytm Open
Bipasha Bhattacharya filed this complaint against PayTM on Aug 02, 2020
Resolution Demanded:
Refund
Damages
Hi Sir,
This is to inform you that I received an sms stating that my Paytm KYC will expire and need to call ********** to be able to active the Paytm service.
Basis the instruction given by them when I updated the Aadhar and PAN card number, it asked to do a Rs. *.** transaction which I did. Then post that transaction immediately at there was another transaction of Rs. *****.** which was not made by me, however the money was deducted from my account.
The transaction happened and my pass book shows that there were two transactions as per below.
a) ECOM PUR/PaymentsPayU/Mumbai – Rs *.**
b) ECOM PUR/RETAIL CC/BAI – Rs. *****.** - This transaction was not done by me.
These transactions were debited from the below account.
A/C Holder Name : Bipasha Bhattacharya
A/C Number : ***************
Bank Name : Axis Bank , Taratala Branch, Kolkata
Debit Card Number : ****************
This incident happened on **st July **** at **:** PM and I had called up the cyber crime helpline and lodged the complaint within * hours. The complaint number is *****. Also, have done a General Diary in the Local Police Station New Alipore, GD number is ****.
While, this has happened, I never did any transaction of Rs. *****.**. Normally in case of any transaction of bigger amount, I get a call from the bank to verify if the transaction was made by me, in this case I did not receive any call. Also, while I received an OTP, the OTP was also not shared by me to anybody, inspite the transaction went through. Need you to please look into the same and arrange for a refund of Rs. ***** to my account as this was an unauthorised transaction.
I have also emailed the cyber crime department about this issue the email I am attaching for your reference.
Regards,
Bipasha Bhattacharya
Are you brand?
Are you Lawyer?
PayTM
Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
Related Complaints
PayTM - Package not delivered but status showing delivered Closed
Dear Team, Ref to my Paytm order number- *********** which is been shipped wide xpressbees Tracking number *************** & same showing delivered in Paytm & xpressbees website however I have not received the same yet. Considering above ...
Apr 11, 2024 by Prakash Butani
PayTM - Payment failed but not refunded Closed
I made an in app purchase from clash of clans for a special event on * Feb but services were not delivered. So I connected both sides Paytm as well as supercell but Paytm said me that the payment was successful. And supercell asked me for Googl...
Feb 18, 2024 by Amit Kumar
PayTM - Fraud transition Closed
Yesterday, one of my friend message me on Instagram and ask me for money. he send his account details, then the i send ***** to his account, But when i call him he said the ID was fake someone is make hi fake ac on Instagram....
Dec 29, 2023 by Mohit Rawat
PayTM - Discontinuation of my paytm postpaid loan even i paid each and every bill on time Closed
Till recently i utilised paytm postpaid loan for my expenses and paid bills on time .but now my paytm account does not allowing me to utilise paytm post paid which is having limit of **,***.Iam very much upset with this .so please kindly addres...
Dec 16, 2023 by Prathap Madala