- Fraud in the service provided Closed
Hi, I bought a new Tikona connection last month as I had to work from home and they promised me ** Mbps speed and I was foolish enough to pay them for * months in advance. So, the issue here is that they aren't even providing ** kbps as there's no bandwidth in my area so basically it's out of their range but they still gave me a connection to make money and here I am, unable to work because of them and continuously losing my salary. I filed numerous complaints since past months but it appears no action have been taken from them. The technicians are helpless as there's no bandwidth in my area so they don't know what to do about it! I would simply like my amount back so I can opt for a better ISP. Please help me and guide how can I do so! I have my payment receipt that they sent me on my email after I paid Rs- **** in cash and **** online.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Tikona - Billing Issues Closed
I had received a mail from tikona to pay **** for * months payment with due date of **.**.**** in which i got the waiver of Rs ***. I paid the amount **** immediately but after that i had been harassed with repetitive text messages and phone ca...
Dec 06, 2022 by Umer Haroon Pathan
Tikona - Waive Closed
I'm subscribing for Tikona wifi ** MBPS plan. for this plan I got charged **** Rs extra for ** MBPS HFODCPE device but here in my building it is already installed and no need to install new device. I'm requesting you to waive **** Rs. From my ...
Oct 01, 2022 by Divya Pulekar
Online payment was done for new connection of tikona for ** MBPS speed. Tikona is not able to provide speed of ** MBPS so i have cancelled the plan. They have told me i will get refund in ** days. I have initiated refund on **th Feb and till da...
Mar 15, 2022 by PRANAY KUMAR
I would request to please disconnect my tikona broadband connection Service ID – ********** from tomorrow onwards as I am facing terrible issue with local service provider and cant even get support from customer care. I had been told that th...
Oct 21, 2021 by Manasi Bhatia
Its' been * months since I'm sending mail for removing the device from my location and they are not responding properly. Every time they are forcing me to keep the connection and different person assigned for complaint every time. I just want t...
Jul 14, 2021 by Arun Jain