Agoda5372
- Fraud hotel booking Open
Sanjib Roy filed this complaint against Agoda5372 on Jul 06, 2019
I Sanjib Roy (Member ID: *********) had booked OYO ***** Mayfair Residency Hotel **, Ballygunge Place East, Bondel Road, Ballygunge, Park Circus, Kolkata, India ****** through Agoda.com from Lucknow. From ** June **** to ** June ****. The complete payment INR *,***.** had been made through credit card and I had received my booking id which is *********. On reaching the property I found that the hotel had been closed and I had been cheated. I had to face a lot of inconvenience in arranging for a new accommodation for my family. This goes against professional ethics and brings bad name to your company. I had tried to contact your customer but I got no response from them.
I am enclosing a copy of the confirmed booking ID sent by you.
You are requested to reimburse the aforementioned amount into corresponding card account at the earliest.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Agoda5372
Resolved
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Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari