- Fraud Air ticket confirmation Open
I had booked a ticket from Mumbai to Monrovia(Liberia)booking date **-Oct-**** traveling date **-Dec-**** and at the same time I had paid the total fare online as per the charges shown in the website by my credit card, just shortly after my booking while I was waiting for
the ticket confirmation to my mail I got a call from
the travalook agent and asked me to pay additional Rs.***** to confirm the ticket I was confused and stated that I already have paid the full fare of ticket according to the online purchase value, then they said you will not get ticket confirmation and will loose your
money paid then there was a bargaining and concerned loosing the money I obliged to pay Rs.***** extra. After two hours I received a booking confirmation on my mail, from the same day I was checking with the Ethiopian airlines website and my ticket booking was showing pending. Then I contacted Ethiopian airlines over phone and they informed that Mumbai Monrovia flights not operating on **th Dec **** as per the confirmation received from the agent, since the flight is not operating then I asked for a refund they replied to contact the travel agent, accordingly I contacted the travel agent (Travalook) and they said they will charge Rs.***** to Rs.***** as a cancelation fees I refused the offer since the flight was not operating by the airlines and I had already suffered loss on my scheduled domestic travel moreover I missed my important business meeting in Liberia.
I request you to kindly look on to this matter and take appropriate legal action to avoid this kind of fraudulent online activities in future.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"
Travalook - Refund not done Closed
I have booked my flight trough travolook on **th july and after * month i am not getting ny amount back in every call executive will say to call after * days its processing how much time it will take to process and executive are rude...
Aug 13, 2022 by Nikhat khan
I booked ticket on **nd July, after making the payment company sent mail stating booking cancelled and will get refund in **-** days. Everytime I connect they same story. Later emails sent to customer care start bouncing back. That was the tim...
Aug 09, 2022 by Sami Khan
I tried to book flight from this website, but flight booking failed and payment was done. I was promised refund within * days but it has been ** days but still no refund has been given and their customer support is also not cooperating and alwa...
Mar 16, 2022 by Pranay Nakade
Debited the amount but refund isnt initiated...
Sep 15, 2021 by Ameena
I haven't received my refund for my booking ticket on July **st till date ..whenever I call support team they say **or ** working hours that I will get refund but no refund credited from their side which has caused mental stress ...
Aug 20, 2021 by Aashifa