Travalook
- Fraud Air ticket confirmation Open
Soman Karunakaran filed this complaint against Travalook on Dec 13, 2020
I had booked a ticket from Mumbai to Monrovia(Liberia)booking date **-Oct-**** traveling date **-Dec-**** and at the same time I had paid the total fare online as per the charges shown in the website by my credit card, just shortly after my booking while I was waiting for
the ticket confirmation to my mail I got a call from
the travalook agent and asked me to pay additional Rs.***** to confirm the ticket I was confused and stated that I already have paid the full fare of ticket according to the online purchase value, then they said you will not get ticket confirmation and will loose your
money paid then there was a bargaining and concerned loosing the money I obliged to pay Rs.***** extra. After two hours I received a booking confirmation on my mail, from the same day I was checking with the Ethiopian airlines website and my ticket booking was showing pending. Then I contacted Ethiopian airlines over phone and they informed that Mumbai Monrovia flights not operating on **th Dec **** as per the confirmation received from the agent, since the flight is not operating then I asked for a refund they replied to contact the travel agent, accordingly I contacted the travel agent (Travalook) and they said they will charge Rs.***** to Rs.***** as a cancelation fees I refused the offer since the flight was not operating by the airlines and I had already suffered loss on my scheduled domestic travel moreover I missed my important business meeting in Liberia.
I request you to kindly look on to this matter and take appropriate legal action to avoid this kind of fraudulent online activities in future.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Travalook
Resolved
Frustrated? File a Complaint
Shinehunts
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
Abhilasha Bajpai
Related Complaints
Travalook - Money deducted but flight ticket was not booked Closed
I booked a flight from Travalook and it cancelled my flight due to fare expiration and did not refund my money.After that i read reviews on google about Travalook, it is a fraud company and never refund the amount. Reference No. : REF*********...
Jan 28, 2021 by Aditya Mangal
Travalook - Non refund of air ticket not booked Closed
I had booked an air ticket for Rs. ****/- of Air India to travel from Delhi to Ranchi on **/**/**** from the above travel company vide reference No. REF*********. The ticket was not booked but my amount of Rs. ****/- is yet to be refunded. Kind...
Jan 21, 2021 by ABHISHEK GARG
Travalook - Amount not refunded Closed
I had booked tickets from mumbai to Chennai on *th Dec and amount of rs.**** was deducted from my account after some time I had a call that the booking is been cancelled n money would be transferred to ur account n now it has already a month bu...
Jan 09, 2021 by Jaya Kedare
Travalook - Refund of Amount Closed
Booked flight from Bangalore to Patna but they have been been cancelled from their end. Amount has been deducted from account on **-**-****. Yet now no refund they are telling **-** days its have been more then ** days but problem has been not ...
Dec 28, 2020 by Vinay Kumar
Travalook - Refund not received Closed
This email regarding your booking reference number : ********** I have still not received my refund, it has been a month now, and I was told I would get it within **-**days, but it has crossed your said time. This is highly UNACCEPTABLE for a...
Dec 22, 2020 by Maban coelho