RBL bank credit card
- Forcing to pay insurance fee which i dont want Closed
Rajeeb Tamudia filed this complaint against RBL bank credit card on Jun 29, 2022
RBL bank is forcing me to pay the R shield Insurance premium,R shield Insurance was given to me with my RBL bank credit card.I was not much aware of that insurance at that time,they converted it into emi & said if you don't pay * emi of premium then it will cancel automatically,now they are forcing me to pay the fee of emi.I activated my card on **.**.****,after that I logged into RBL app and seen the outstanding payment is ****** rupees on the same day I emailed RBL BANK card services to stop my R shield Insurance,again I emailed on **.**.**** to cancel R shield,they finally responded and asked to wait for * working days,again I mailed multiple times but didn't solve.I purchase some goods using RBL credit card worth ****.** rupees on **.**.****,on next month I couldn't pay the bill of my personal spent because of insurance bill is included,they called me many times to pay the outstanding amount, I asked them to remove my insurance premium then I will pay but they didn't help & didn't pay.Now they are sending agent to my house to collect money
Rajeeb tamudia
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
RBL bank credit card
Resolved
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